Legal Risk Management in the Department of Justice

APPENDIX B: Evaluation Framework

Evaluation Framework - Evaluation of Legal Risk Management in the Department of Justice
Issues/questions Indicators Data sources
Rationale of the LRM Initiative
1. How has the context within which LRM is operating changed since 2003? What are the implications of any changes?
  • Trends in number and complexity of cases involving the federal government
  • Changes in administration/management structure of LRM (devolution)
  • Opinion on effects of any changes
  • Opinion on continued need for LRM
  • Document review/iCase
  • Key informant interviews
2. Is LRM consistent with the principles of Integrated Risk Management and the achievement of DOJ's strategic objectives?
  • Alignment of LRM with Integrated Risk Management and the DOJ's strategic objectives
  • Document review
Implementation of the LRM Initiative
3. Does the LRM Accountability Framework and Governance Structure (AFGS) provide an effective framework for systematically managing legal risk?
  • Opinion on continued relevance of LRM AFGS
  • Existence of shared understanding of roles and responsibilities for LRM
  • Existence of shared understanding of LRM
  • Document review
  • Key informant interviews
  • Legal counsel survey
  • Case studies
4. What structures and processes have been put in place in the DOJ to support the identification, assessment, mitigation, and management of legal risk?
  • Monitoring activities to identify risks
  • Standards to assess risks
  • Risk mitigation and management strategies
  • Communication and consultation strategies within DOJ and with client departments/other affected departments/central agencies
  • Appropriateness/adequacy of LRM structures and processes to support effective LRM practices
  • Adequacy of communications strategy to support LRM
  • Role of Law Practice Management Directorate
  • Document review
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
5. Is LRM integrated into the work (policy/advisory/
legislative/litigation) of the DOJ?
  • Level of integration of LRM into work of the DOJ
  • Level of integration of LRM in risk practices of government departments and agencies
  • Document review/iCase
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
6. How consistent are LRM practices?
  • Consistency of assessing, managing and reporting risk (particularly files with risk rating of 6)
  • Variations by type of legal activity (advisory, legislative drafting, litigation)
  • Variations by LSU, region, portfolio
  • Consistency/comparability of tools
  • Consistency of use of tools including iCase
  • Document review/iCase
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
7. What are the advantages and disadvantages of having different LRM practices across the DOJ?
  • Opinion on advantages/disadvantages of different LRM practices across the DOJ
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • Focus groups
8. Are the necessary tools in place to support LRM?
  • Types of tools available
  • Adequacy of tools to support LRM
  • Adequacy of legal risk reporting
  • iCase data quality integrity
  • Document review/iCase
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
  • Focus groups
9. To what extent are counsel aware of these tools and use them?
  • Awareness of availability of tools to support LRM
  • Use of current tools by counsel
  • Satisfaction with tools
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
10. Are there adequate resources (human, financial, information, training, technological) to support the management of legal risk in the DOJ?
  • Opinion on adequacy of resources to support LRM decision-making
  • Costs associated with different LRM models
  • Capacity to measure and report on results
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • Focus groups
11. Are risk assessments used in resource allocation and planning in advisory/legislation/litigation files?
  • Opinion on whether risk assessments are used to allocate resources and plan
  • Evidence in files that risk assessments are used to allocate resources and plan
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
12. Are there elements of LRM that have not been implemented? Are there any gaps that should be addressed?
  • Components of Accountability Framework and Governance Structure not implemented
  • Gaps in processes and practices for the mitigation/management of legal risk
  • Document review
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
Results of the LRM Initiative
13. Are current DOJ practices making an impact in terms of mitigating/managing legal risks across the federal government?
  • Government stakeholders are routinely informed about legal risks
  • DOJ understands clients' main legal risks
  • Level of understanding of legal risk management in government departments and agencies
  • Consideration of legal risks in the development and implementation of government policies, programs, and legislation
  • Helpfulness of legal advice on legal risk
  • Effective LRM partnerships with client departments
  • Level of success in avoidance/mitigation of legal risks due to LRM (timely responses, effective strategies)
  • Capacity to measure and report on results
  • Document review
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • Justice Services Satisfaction Survey
  • File review
  • Focus groups
14. Does the DOJ approach to LRM reflect effective risk management practices? What are the commonalities/ divergences?
  • Lessons learned and best practices in risk management from other jurisdictions
  • Opinion on whether LRM reflects best practices in risk management
  • Document/literature review
  • Focus groups
15. What are the key lessons learned and best practices with LRM? Are they being effectively communicated and shared within the DOJ?
  • Lessons learned and best practices
  • Process to share best practices
  • Document review
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
  • Focus groups
16. How could LRM be improved?
  • Identified areas for improvement
  • Document review/iCase
  • Key informant interviews
  • Legal counsel survey
  • Case studies
  • File review
  • Focus groups