Informal Conflict Management System Evaluation

Figure 11: Impact of ICMS Information

  1. Educating you where to go for assistance? Awareness 3.1, Conflict management 2.8 and Training session 2.7
  2. Increasing general awareness and knowledge with respect to conflict management? Awareness 2.7, Conflict management 3.1 and Training session 3.4
  3. Better preparing you to manage conflict in the workplace? Awareness 2.3, Conflict management 3.0 and Training session 3.0
  4. Supporting you in managing or resolving particular conflict? Awareness 1.9, Conflict management 2.8 and Training session 2.7