Informal Conflict Management System Evaluation

Figure 6: Awareness of ICMS Program

  1. Saw program materials, brochure or website 29%
  2. Through a manager 12%
  3. Through HR (labour relations, Professional Development Directorate) 12%
  4. Other 11%
  5. Through a co-worker 10%
  6. Through the union 5%
  7. Employee Assistance Program 3%
  8. Referred by an ICMS representative 1%