Accountability and Coordination Framework of the Roadmap for Canada’s Linguistic Duality - Justice Canada Component Evaluation

6. RECOMMENDATION AND MANAGEMENT RESPONSE

Issue 1:

There is some confusion regarding governance of the Official Languages Program and the coordination roles of its various bodies, including the Official Languages Law Section.

Recommendation 1:

The OLLS should better communicate its coordination role under the Roadmap.

Management Response:

Management agrees with this recommendation. The OLLS recognizes the importance of providing sufficient information on its coordination role. It will continue in its efforts to make this role even better known.

Issue 2:

The OLLS provided training in various formats during the period reviewed. In total, it delivered 79 training activities. However, the number of training activities that have been evaluated is limited.

Recommendation 2:

The OLLS should consider developing appropriate feedback mechanisms in the various forums in which the OLLS holds its training in order to get more structured feedback.

Management Response:

Management agrees with this recommendation. The feedback mechanisms will have to reflect the various types of forums in which the OLLS provides training.