Family Mediation Canada Consultation on Custody, Access and Child Support

Summary and Policy Implications

This chapter presents the overall findings from the survey on custody, access and child support issues. In addition, suggestions about what legislative reforms or other reforms, services or mechanisms were needed to address a variety of custody, access and child support issues that were supported by at least one half of respondents are presented according to whether they are legislative reforms, or other types of reforms or mechanisms. Based on the results of this survey, it is clear that some of the issues regarding custody, access and child support could be addressed with legislative changes, while others need different approaches. Recommended legislative and other reforms as suggested by the respondents to this survey are presented below.

Custody and Access Issues

Overall Findings

The overall findings from the survey on custody and access issues are presented below.

Suggested Legislative Reforms

Suggested legislative reforms that were supported by a majority of the respondents are outlined below.

Other Suggested Reforms, Services and Mechanisms

Other suggestions for reforms to address custody and access issues are outlined below, grouped the issue that respondents thought the reforms could be addressed.

Parenting Education Programs

Respondents were highly favourable toward parenting education programs to address a variety of issues. The vast majority of respondents (94 percent) thought parenting education programs would be useful to help parents resolve disputes about their children. Three quarters of respondents (76 percent) thought education for parents on the effects of family violence on children would be useful, and 70 percent thought specialized education could help parents deal with high conflict disputes. Respondents thought that education for parents on the benefits for children of contact with both parents would promote children’s interaction with both parents (74 percent). More than two thirds of respondents (69 percent) thought parenting education programs would encourage parents to formalize their custody and access arrangements, and 64 percent thought that parental education could address the problem of enforcing access orders.

Better Access to Counselling Services

Respondents were also in favour of counselling services to address custody and access issues. Most respondents (85 percent) thought that marriage/family counselling would help parents resolve disputes about their children. Two thirds of respondents (68 percent) thought that better counselling services would be useful to address family violence issues, and 65 percent thought that special counselling services would help parents in high conflict disputes. More than one half of respondents (57 percent) thought that counselling services would promote children’s interaction with both parents, and more than one half (56 percent) also thought that the use of counselling could address the problem of enforcing access orders.

Better Access to Mediation Services

Almost all respondents (96 percent) thought mediation services would help parents resolve disputes about their children. Three quarters (76 percent) thought mediation services would encourage parents to formalize their custody and access arrangements, and 76 percent thought the use of mediation could address the problem of enforcing access orders. Two thirds of respondents (68 percent) thought that mediation services would promote children’s interaction with both parents, and 60 percent thought that special mediation services would be useful in dealing with high conflict disputes.

Assessment Services

An independent assessment service was mentioned by 64 percent of the respondents as a useful improvement for dealing with situations involving family violence. Almost two thirds of respondents (61 percent) thought that special assessment services would be useful when dealing with high conflict disputes. More than one half of respondents (54 percent) thought that an assessment report would enable children to voice their views when parenting decisions affecting them are being made.

Better Access to Legal Aid

One half of the respondents (51 percent) thought better access to legal aid was a necessary improvement when dealing with cases involving family violence.

Parenting Plans

Most respondents (84 percent) thought the use of parenting plans would help parents resolve disputes about their children, and 58 percent thought parenting plans would be a useful mechanism to encourage parents to formalize their custody and access arrangements.

Improved Access Supervision Services

More than three quarters of respondents (78 percent) thought that access supervision would be a useful service to help parents resolve disputes about their children, and two thirds of respondents (69 percent) thought that better access supervision services were necessary when dealing with cases involving family violence. One half of respondents (50 percent) thought that supervised access services would promote children’s interaction with both parents.

Education for Professionals

Almost two thirds of respondents (61 percent) thought that more education for professionals on the effects of family violence on children was a necessary service improvement.

Availability of Information

Respondents thought parents would be better informed about mechanisms or services to help them resolve disputes about their children if information was made available to them early in the process (90 percent), if multimedia advertising (e.g. television, newspapers and the Internet) were used (77 percent), and if printed materials (e.g. brochures and booklets) were available at law offices (71 percent) or through the courts (71 percent). More than one half of respondents (57 percent) thought that parents would be encouraged to formalize their custody and access arrangements if they had better access to information.

Child Support Issues

Respondents were asked a series of questions about potential changes to the Federal Child Support Guidelines. This section summarizes the legislative changes that respondents favoured.

Suggested Legislative Reforms